Privacy policy
Welcome to Resilio ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
Full name
Email address
Mobile number
Shipping and billing address
Payment details (processed securely by our payment partners; we do not store your complete card or banking information)
Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited
Time spent on the website
Cookies and similar technologies
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional offers, newsletters, or marketing communications if you have opted in
3. Payment Information
All payments are processed through secure third-party payment providers. Resilio does not store your complete debit card, credit card, UPI PIN, or banking credentials.
4. Cookies
We use cookies and similar technologies to:
Improve website performance
Remember your preferences
Analyze website traffic
Enhance your shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties when necessary, including:
Shipping and logistics partners
Payment gateway providers
Technology and hosting providers
Analytics providers
Government authorities when required by law
These parties are permitted to use your information only for the services they provide on our behalf.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration. While we strive to protect your information, no method of transmission over the internet is completely secure.
7. Marketing Communications
If you subscribe to our marketing communications, we may send updates about new product launches, exclusive offers, and promotions.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
8. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Update your details
Request deletion of your information where legally permissible
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
10. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. Continued use of our website after such updates constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Resilio
Email:
Address: Bodla Bichpuri Road, Agra 282007
Business Hours: Sunday–Friday, 11:00 AM – 7:00 PM (IST)